Guest service in one place
Guests manage their stay. Your team knows what happens next.
One hotel QR connects the guest guide and requests for the team. Staff act while guests follow the status.
Free forever plan · no card · self-serve setup
One flow
From the first hello to the last thank-you.
One link. The whole stay — everything the guest needs, in one place.
01Before arrival
Check-in · Hotel guide
02In the room
Wi-Fi · Request · Write to front desk
03During the stay
Breakfast · Spa · Services
04Departure
Late check-out · Feedback
Guests see what they might need — at the right moment.
Operations
Front desk doesn’t have to remember. GuestOps remembers for them.
GuestOps
Front desk stops relaying requests through calls and paper notes.
Kitchen, maintenance and housekeeping see who owns it, priority, ETA and the guest-facing update.
Free forever. Pay for operations when you need them.
Net prices per property. Add-ons and personalised QR stands are billed separately.
Common questions
Does the guest need an app?
No. The guest scans the bedside QR code and opens a page in the phone browser. It works on iOS and Android with no installation.
How is GuestOps priced?
Free is PLN 0 and requires no card. Operations is PLN 349 net per property per month. Add-ons are billed separately. Running more than one hotel? Ask about pricing for groups and chains.
How quickly can we start?
The hotel panel is available from day one. QR codes can be printed in-house or ordered as stands. Guests scan and use the services — PMS integration is not required to start.
How do guest feedback and hotel response work?
Every guest can share private feedback and report an issue. Reception can respond during the stay, while the same neutral Google and Booking links remain available regardless of score.
Is a PMS (Opera, Mews) required?
No. QR codes are enough on Free. After enabling the PMS add-on, Mews or Opera reservations synchronise room occupancy.
Can late check-out be offered automatically?
On the last night of the stay (or when no PMS date is available) the guest sees a 14:00 check-out offer. Reception approves the request in the panel. Payment is charged to the room or taken by card.
Contact
A GuestOps presentation sized to your property.
You can launch Free yourself. For an unusual rollout, we can choose the plan, integrations and QR production approach in twenty minutes.